Miragen Clinic (hereinafter referred to as “the Clinic”) values the personal information of our patients and complies with the Personal Information Protection Act and other relevant laws. This policy explains how the personal information you provide is used and managed, and what measures are taken to protect your privacy.
1. Personal Information Collected and Collection Methods
The Clinic operates its website without a separate membership registration process and may collect the following minimal information when using consultation and appointment services.
- Information Collected: Name, contact information, consultation details (symptoms, etc.), preferred appointment date and time
- Automatically Collected Information: IP address, cookies, visit date and time, service usage records
- Collection Methods: Consultation requests/bulletin boards on the website, telephone, KakaoTalk channel consultations, Naver reservation integration
2. Purpose of Collection and Use of Personal Information
The collected personal information is used only for the following purposes.
- Medical Appointments and Consultations: Naver reservation confirmation, medical consultations and schedule guidance via KakaoTalk/telephone
- Provision of Medical Services: Securing basic data for diagnosis and treatment
- Complaint Handling: Responding to inquiries and processing complaints, establishing smooth communication channels
3. Processing and Retention Period of Personal Information
In principle, users’ personal information is destroyed without delay once the purpose of collection and use has been achieved. However, when retention is required by relevant laws, information is retained as follows.
- Consultation and Appointment Information: Until the consultation purpose is achieved (however, medical records and other documents required by the Medical Service Act are retained in accordance with statutory periods)
- Records of Website Visits: 3 months (Protection of Communications Secrets Act)
4. Notice Regarding Use of External Platforms
The Clinic provides connections to Naver reservation and KakaoTalk consultation services for user convenience. When using these platforms (Naver, Kakao, etc.), personal information collected by each service provider is subject to their respective terms and privacy policies. This policy applies to information transmitted to the Clinic.
5. Outsourcing of Personal Information Processing
The Clinic does not outsource personal information processing to external companies and manages it directly. Should outsourcing become necessary for service improvement in the future, we will notify you through this policy.
6. Personal Information Protection Officer and Department
The Clinic has designated a Personal Information Protection Officer as follows to protect users’ personal information and handle related complaints.
- Personal Information Protection Officer: Director Dr. Dukkyu Han
- Telephone: 02-6205-5600
- Email: dukkyu.han@gmail.com
7. Security Measures for Personal Information
The Clinic implements technical and administrative measures, including the establishment and implementation of internal management plans and access controls, to prevent loss, theft, or leakage of users’ personal information.
8. About Our YouTube Channel
The Clinic uses YouTube API Services to upload videos it has produced to its YouTube channel, "피부소방관". This upload tool is used only on the Clinic's internal computer with the Clinic's own account, and it does not collect other users' YouTube account information or viewing history.
- Service used: YouTube API Services. By using it, the YouTube Terms of Service apply.
- Google Privacy Policy: https://policies.google.com/privacy
- Information stored: Only the authorization credentials needed to upload videos to the Clinic's channel are stored on the Clinic's computer.
- Revoking access and deletion: Access can be revoked at any time on the Google Account third-party connections page. When access is revoked or deletion is requested, the stored credentials are deleted without delay.
Announcement Date: January 8, 2026 Effective Date: January 15, 2026